Frequently Asked Qs

Payment

Just Jerky accepts the following forms of payment:

PayPal
Direct Debit

Terms And Conditions

The use of this site, www.justjerky.com.au is governed by the policies, terms and conditions set below.
Just Jerky reserves the right to make changes to this site and these terms and conditions at any time.
We may contact you about offers or exciting jerky news. You can easily be removed from the mailing list by contacting us at info@justjerky.com.au.

Order Policy

Once you have placed your order you will receive an email confirmation containing your order details. Just Jerky reserves the right to accept or decline your order for any reason at any time after receipt of your order. All orders placed must obtain pre-approval by our hosted payment server, with an acceptable method of payment. We accept payments from Credit Cards via Paypal. You require a current Paypal account to use this service.
While Just Jerky will use all commercially reasonable efforts to deliver its Products by the relevant Delivery Dates and in agreed Order Portions, failure to deliver part or all of the order on time or in the agreed quantity will not entitle the Customer to terminate this agreement or claim compensation of any kind. Nor is the Customer entitled to reject the order on the basis of late delivery or a discrepancy between the quantity ordered and the quantity delivered.

Shipping

Just Jerky offers delivery via Australia Post. No items will be posted until all funds have cleared. International orders incur an additional shipping surcharge of $30. Place your order before 10am on any business day and it should be dispatched within 1-2 business days.

Express Shipping

Place your order before 10am on a business day and it will be dispatched within 1 business day.

Rates

Regular Aus Post | $5.00

Express Aus Post | $12.00

Change Of Address

The delivery address for your order is shown in the checkout and on your order confirmation. If you have supplied an incorrect address, address detail changes can be made up until the order has been processed. Just Jerky will accommodate all address change requests to the best of their ability.

Pricing

All prices are displayed in Australian Dollars.

Returns, Refunds & Exchange

Just Jerky offers a 100% satisfaction guarantee. If you’re not happy, we are not happy. Defects must be reported within 2 business days. Just Jerky will contact you to organise the return of the product and process your claim.

Order Cancellations

Cancellations can be made if Just Jerky is notified before product has been processed. If the product has been dispatched for delivery, Just Jerky reserves the right to refuse order cancellation or charge a 50% cancellation fee should we be able to request the return of the package from our delivery provider.

Private Policy

What Information Do We Collect?

The personal information we collect is the information that you provide, such as when you make a purchase, take a survey, register your email address, or sign up for sweepstakes or contests. If you visited our site before and provided us with your email address, we collect information on what pages you access while on our site.

How We Use The Information We Collect

The information we collect is to improve the content and layout of our website, to notify you about updates to our website, and to contact you for marketing purposes for internal review. We also may use information you give us to complete purchases and other business transactions that you enter into with us.

Cookies

When you visit our website, we may store some information on your computer’s hard drive. This information will be in the form of a “cookie”. A cookie is an identifier that we transfer to your computer through your web browser. The cookies allow us to obtain certain information when your web browser accesses our site. This helps us to afford you all of the features of our website. It also permits us to analyze how users shop on our Website and the performance of our marketing efforts. You can prevent your browser from accepting cookies. The “help” portion of your toolbar should tell you how to prevent your browser from accepting cookies, how to disable cookies and block them, and how to have your browser tell you when you receive a new cookie. We cannot provide you with some services available at our Website if we cannot recognise you, but we note our use of “cookies” and your ability to disable them.

When And How We Will Share Your Information With Others

We will not sell or give your name, addresses or other personal information to any other person or company with these exceptions: When you place an order, we share the information necessary to fill your order with companies which process the order and ship the merchandise under agreements with us and which we require to use the information only in ways consistent with this policy. When we believe that the law requires us to do so. When we believe it is necessary to protect our rights or property. With third parties who work for us to host, maintain and operate our Website, manage our customer information and communicate with our subscribers, and which we require to use the information only in ways consistent with this policy.

Your Consent

By using our website, you consent to our collection, storage and use of information that we collect from you as described in this Privacy Policy.

1
CLOSE
CLOSE